Background on air rage here and here. Or, if you want to read something by someone other than me, here. This last piece is particularly devastating as it addresses flaws in the underlying research article, hype in the news reporting, and the participation of the academic researcher in that hype.
From the author’s note by Allen St. John at the bottom of that Consumer Reports story:
For me, there’s no better way to spend a day than talking to a bunch of experts about an important subject and then writing a story that’ll help others be smarter and better informed.
Shoulda talked with just one more expert. Maybe Susan T. Fiske at Princeton University—I’ve heard she knows a lot about social psychology. She’s also super-quotable!
P.S. A commenter notifies us that Wired fell for this one too. Too bad. I guess that air rage study is just too good to check.